Privacy Policy for GeoCart
Last Updated: December 1, 2025
1. Introduction
Welcome to GeoCart ("we," "our," or "us"). This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have. It also describes measures we take to safeguard your information and how you can contact us about our privacy practices.
We comply with applicable privacy regulations, including GDPR and CCPA. By using GeoCart, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information You Provide
- Account & Profile: Name, username, display name, email, phone number, profile photos/avatars, bios
- Verification: Phone verification status and timestamps, identity signals (if applicable)
- Preferences: Privacy preferences including phone sharing and location visibility settings
2.2 Marketplace & Requests
- Listings and requests content, images, categories, prices, and metadata
- Pings and messages exchanged between users
- Ratings, reviews, reports, favorites, hidden items, blocked users
2.2.1 Blood Donation Feature
- Donor Profiles: Blood type, years of donating experience, total donations count, phone number, location (latitude, longitude, location label), active/inactive status
- Blood Requests: Requested blood type, urgency level, location, contact information
- Donor Statistics: Aggregated counts of registered donors by blood type (for display purposes only)
2.3 Device, Usage & Analytics
- Device details (model, OS), app version, performance and error logs
- Usage metrics (features used, session data) for product improvement
2.4 Location
- Approximate or precise location (if you grant permission) to enable nearby search and distance calculations
2.5 Permissions & Platform Access
- Camera: To capture listing photos and profile images (with your consent)
- Media Library: Access to images/videos via modern scoped permissions (e.g., READ_MEDIA_IMAGES/VIDEO) or system photo picker
- Location: To power nearby search and distance calculations (optional)
- Notifications: Device token for push notifications (optional, can be disabled)
3. How We Use Information
- Provide and improve marketplace and request features
- Enable messaging, pings, notifications, and support
- Show nearby content using your location settings
- Implement verification and trust indicators on profiles and listings
- Moderate and enforce policies (including usernames, listings, and requests)
- Detect and prevent fraud, abuse, and security incidents
- Measure performance and enhance user experience
- Manage OMNI rewards, achievements, and leaderboards (no monetary value)
- Facilitate blood donation matching by connecting donors with blood requests based on blood type compatibility and location proximity
4. Phone Sharing & Visibility
You control whether your phone number is visible to others. Your preference can be changed at any time in the app settings. When enabled, your phone number may be shown to the other party in relevant interactions; when disabled, it remains hidden.
- We store your preference and the time it was last updated
- We do not sell your phone number or share it for advertising
Important:
- We are not responsible for how other users use your phone number once shared
- Sharing your phone number is at your own risk
- We recommend exercising caution when sharing contact information with other users
5. Location Sharing & Visibility
Location access is optional and used to power nearby search and relevance. You can disable precise location in your device settings. When disabled, the app may use approximate location or allow manual selection.
- Used to sort listings/requests by distance and relevance
- Not shared with third parties for advertising purposes
- Can be turned off at any time in system settings
Location Accuracy Disclaimers:
- Location data may be approximate and we do not guarantee accuracy
- We are not responsible for location data errors or inaccuracies
- Distance calculations are estimates and may not reflect actual travel distances
- We are not liable for any harm resulting from location sharing or inaccuracies
6. Verification & Trust
We process verification data (e.g., phone verification and identity signals) to enhance trust and safety. Your verification status may be visible on your profile and content.
- Verification records are retained for a limited period (typically up to 3 years)
- Used only for safety reviews and Trust & Safety measures
Verification Limitations:
- Verification does not guarantee user identity, credibility, or trustworthiness
- We do not conduct comprehensive background checks or identity verification
- Verification badges are for informational purposes only and do not constitute endorsements
- We are not responsible for verification failures, impersonation, or identity fraud
- Users should independently verify the identity and credibility of other users
7. Information Sharing
We do not sell personal data. We may share limited data in these cases:
- With other users as part of marketplace functionality (e.g., profile details, verification status, listing/request content)
- With service providers strictly to operate the app: Supabase (hosting & auth), Google Analytics (usage), Sentry (error reports), Google Maps (location & maps)
- To comply with laws or enforce our policies
Important Disclaimers:
- We are not responsible for how other users use information you share through the platform
- We do not control or monitor communications between users
- We are not liable for misuse of your information by other users or third parties
- Sharing information with other users is at your own risk
8. Security
- Encryption in transit and at rest where applicable
- Row Level Security (RLS) and access controls to isolate user data
- Audit logging, periodic reviews, and security updates
Security Disclaimers:
- While we implement security measures, no system is 100% secure
- We cannot guarantee absolute security of your data
- We are not liable for unauthorized access, data breaches, or security incidents
- You are responsible for maintaining the security of your account credentials
- You should use strong passwords and enable available security features
- We are not responsible for security breaches caused by third-party services
9. Retention
- Account data: retained until account deletion
- Communications: retained while account remains active
- Verification: retained typically up to 3 years after verification
- Analytics logs: time-limited and aggregated where possible
10. Your Rights
Subject to applicable law (e.g., GDPR/CCPA), you may access, rectify, delete, export your data, withdraw consent, and manage privacy preferences. You may also request updates to non‑compliant identifiers (including usernames) that violate policies.
10.1 How to Exercise Your Rights
To exercise any of these rights, contact us at:
We will respond to your request within 30 days (GDPR) or 45 days (CCPA). We may require verification of your identity before processing your request.
11. Children's Privacy
GeoCart is not intended for children under 13. If we learn that we have collected personal information from a child under 13, we will delete it and take appropriate steps to prevent further collection.
12. International Transfers
Your information may be processed in countries outside your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses and data processing agreements.
13. Blood Donation Feature
13.1 Data Collection and Use
The blood donation feature allows users to register as blood donors and create blood requests. We collect and process the following information for this feature:
- Blood type information provided by users
- Donation history (years donating, total donations) as self-reported by users
- Location data to facilitate matching donors with nearby requests
- Phone number for contact purposes (subject to your phone sharing preferences)
- Active/inactive status to control profile visibility
13.2 How Blood Donation Data is Used
- Display donor profiles to users searching for blood donors
- Match blood requests with potential donors based on blood type compatibility and location
- Calculate and display distance between donors and requests
- Show aggregated statistics about registered donors (for informational purposes only)
- Enable communication between requesters and potential donors
13.3 Important Medical and Liability Disclaimers
CRITICAL: We are a technology platform that facilitates connections between users. We are NOT a medical service, healthcare provider, or blood bank.
- No Medical Verification: We do not verify, validate, or confirm any medical information provided by users, including blood type, eligibility to donate, health status, or medical history
- No Medical Advice: We do not provide medical advice, recommendations, or guidance regarding blood donation, transfusion, or medical procedures
- No Guarantee of Matches: We do not guarantee that blood requests will be fulfilled or that suitable donors will be available
- No Guarantee of Compatibility: Blood type compatibility information displayed is for informational purposes only and should be verified by qualified medical professionals
- No Medical Liability: We are not responsible for any medical outcomes, complications, adverse reactions, or health issues arising from blood donation or transfusion
- User Responsibility: Users are solely responsible for:
- Verifying their own blood type through proper medical testing
- Confirming their eligibility to donate blood according to applicable medical guidelines
- Consulting with qualified healthcare professionals before donating or receiving blood
- Ensuring proper medical screening and testing before any blood donation or transfusion
- Complying with all applicable laws, regulations, and medical standards
- No Endorsement: Listing as a donor or creating a blood request does not constitute medical endorsement, recommendation, or guarantee by GeoCart
- Location Accuracy: Location-based matching is approximate and may not reflect actual travel distances or availability
- Third-Party Services: We are not responsible for the actions, services, or medical practices of any healthcare facilities, blood banks, or medical professionals that users may contact
- No Warranty: We provide the blood donation feature "as is" without any warranties regarding accuracy, completeness, or suitability for any medical purpose
By using the blood donation feature, you acknowledge and agree that:
- You understand that GeoCart is not a medical service or healthcare provider
- You will consult with qualified medical professionals before donating or receiving blood
- You assume all risks associated with blood donation, transfusion, and related medical procedures
- You release GeoCart from all liability related to medical outcomes, health complications, or any consequences arising from the use of this feature
- You will not hold GeoCart responsible for any medical decisions, treatments, or outcomes
13.4 Data Sharing for Blood Donation
- Donor profiles (blood type, location label, donation history) are visible to other users searching for donors
- Blood requests are visible to registered donors
- Contact information (phone number) is shared according to your phone sharing preferences
- We do not share blood donation data with third parties for advertising or marketing purposes
13.5 Retention of Blood Donation Data
- Donor profiles: retained until you delete your account or remove your donor profile
- Blood requests: retained until you delete the request or your account
- Aggregated statistics: retained for display purposes (individual data is not identifiable in statistics)
14. Rewards and Virtual Points (OMNI)
GeoCart uses OMNI as virtual points for gamification and user engagement only. OMNI points:
- Have no monetary or cash value and are not redeemable or convertible to real currency or cryptoassets
- Are earned through app engagement (e.g., check-ins, achievements, referrals)
- May be used for in-app features (e.g., badges, boosts) that do not confer monetary value
- Are not securities, investments, financial instruments, or deposit products
- Cannot be withdrawn, sold, or transferred outside the app and are not person-to-person transferable
We collect and process data related to OMNI points solely to provide gamification features and improve user experience.
15. Changes to This Policy
We may update this policy. We'll notify you of material changes in‑app or by email. Continued use of GeoCart after changes become effective constitutes acceptance.
For material changes, we will provide at least 30 days' notice before the changes take effect. We may take reasonable administrative actions to maintain safety and compliance, including editing non-compliant usernames, avatars, bios, listings, and requests.
16. Contact Information
15.1 General Privacy Inquiries
15.2 Data Protection Officer (GDPR)
15.3 California Privacy Rights (CCPA)
This privacy policy is effective as of December 1, 2025. For previous versions, please contact us at geocartindia@gmail.com.
Changelog
- 2025-02-20: Added comprehensive security and liability disclaimers; clarified limitations on verification, location accuracy, and information sharing; strengthened user responsibility provisions for data security and sharing.
- 2025-09-22: Clarified OMNI as non-cash rewards (non-redeemable, non-withdrawable); updated permissions to modern media access; minor wording updates for compliance
- 2025-12-01: Added comprehensive blood donation feature section with medical disclaimers, data collection details, and liability limitations; clarified that GeoCart is not a medical service or healthcare provider