Last updated: July 15, 2026
TalkTime (“we”, “us”, or “our”) operates the TalkTime mobile application on
Android and iOS (com.matez.voice) that lets callers browse hosts
and place voice-only calls using in-app coins. This Privacy Policy explains what information
we collect, how we use it, and the choices you have. TalkTime is for users
18 years and older only.
1. Information we collect
Depending on how you use TalkTime, we may collect:
- Account information: email address and authentication identifiers when you sign up or sign in (including guest/anonymous sessions where enabled).
- Profile information: display name, username, phone number, bio, profile photo, languages, gender, date of birth, and location fields you choose to provide (e.g. state, district).
- Host verification (hosts only): identity documents and selfie images submitted for host application review (e.g. Aadhaar front/back, selfie).
- Call and usage data: call history, call status, duration, timestamps, and online/presence status while you use the app.
- Virtual currency: coin wallet balance, coin transaction history, and in-app purchase records.
- Payment data: purchase tokens / transaction identifiers and order metadata from Google Play (Android) or the App Store (iOS) for coin recharges. Payment card details are processed by Apple or Google; we do not receive your full payment card number.
- Reports and safety signals: content of user reports you submit (e.g. abuse, harassment, inappropriate behavior) so we can enforce our Community Guidelines.
- Voice sessions: audio is transmitted in real time during calls via our voice provider (Agora). We do not intentionally record or store call audio unless required for safety, legal compliance, or with your consent.
- Device and technical data: basic device/app information needed to operate the service, deliver push notifications, secure accounts, and prevent abuse.
- Advertising data: TalkTime does not currently show third-party ads and does not sell personal information to advertisers.
2. How we use information
We use your information to:
- Provide voice calling, host discovery, and coin-based billing.
- Create and manage your account and profile.
- Process Google Play or App Store purchases and credit coins to your wallet.
- Review host applications and enforce community and safety rules (including bans for sexual content, nudity, harassment, or child-safety violations).
- Show availability status (e.g. online, on a call) to other users as designed in the app.
- Respond to support requests and improve the app.
- Comply with legal obligations and protect users from fraud or abuse.
3. How we share information
We share information only as needed to run TalkTime:
- Service providers: Supabase (authentication, database, storage), Agora (real-time voice), Google Play / Apple (in-app purchases), and Apple / Google for push delivery where applicable.
- Other users: profile details you make visible (such as display name, photo, languages, and online status) may be shown to other users in the app.
- Legal and safety: we may disclose information if required by law or to protect rights, safety, and security.
We do not sell your personal information.
4. Data retention
We keep your information while your account is active and as needed to provide the service, resolve disputes, enforce our terms, and meet legal requirements. When you delete your account, we delete associated personal data as described on our Account Deletion page.
5. Your choices and rights
- Access and export: use Settings → Export My Data in the app to receive a copy of your data.
- Delete account: use Settings → Delete Account or follow the steps on our Account Deletion page.
- Profile controls: update or remove optional profile fields in the app where available.
- Permissions: you can manage microphone permission in your device settings. Voice calls require microphone access.
Depending on your location, you may have additional rights (such as access, correction, or objection). Contact us using the email below to exercise those rights.
6. Children
TalkTime is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it. See also our Child Safety Standards and Community Guidelines.
7. Content and conduct
Profiles, uploads, and voice conversations must follow our Community Guidelines. Sexual talk, nudity, pornography, and any content involving minors are prohibited. We may process report data and limited account data to investigate violations and protect users.
8. Security
We use industry-standard measures to protect your data, including encrypted connections and access controls on our backend. No method of transmission or storage is 100% secure.
9. International transfers
Your information may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards when data is transferred internationally.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of TalkTime after changes means you accept the updated policy.
11. Contact us
Questions about this Privacy Policy or your data: talktime717@gmail.com
Related: Terms · Community Guidelines · Support